Start with an equipment register
List each gate, motor model, battery type and installation date. Add the last service, known faults, remote administrator and manual-release key holder. Separate individual household gates from the busy shared entrance: their duty and access risks differ.
Use actual cycle counts where the controller provides them. Otherwise log movements across a representative weekday and weekend. The busiest arrival period helps an installer assess motor duty; daily totals help assess backup demand.
Monthly observations and scheduled servicing
- Monthly visual check: note unusual noises, slow travel, error messages, damage and obstructions. Keep people clear of the moving gate.
- After storms or interruptions: record water ingress, impact damage and reduced backup performance. Do not open a live enclosure.
- At the service interval: have the technician test the battery under load, charger, connections, safety devices, mechanical travel and mounting.
- After work: retain the findings, parts used and test results against that gate’s asset record.
Set the interval from the model manual and usage. For example, the D5-EVO SMART manual specifies different three- and six-month checks. That is not a universal quarterly procedure for every motor.
Lubrication is component-specific. Do not apply a general “oil the rack” rule. The manufacturer specifies the product and location, and maintenance must follow the correct isolation procedure.
Budget without counting installation twice
For current budgeting, use the installed battery replacement guide. In an illustrative calculation, five fitted replacements at an assumed R450 each total R2,250; at an assumed R900 each they total R4,500. These are example inputs. Do not add fitting again when the quoted price already includes it.
This arithmetic is a comparison example, not a prediction that five replacements will be needed. Confirm whether site attendance is separate, and compare lithium only after charger compatibility, installed price and warranty are known. See the battery demand calculation for the role of cycles and standby time.
Put these items in the maintenance agreement
- Named gates and equipment, visit frequency and recorded tests.
- Included labour, excluded parts and the approval limit for extra work.
- Attendance targets, working hours and any emergency surcharge.
- Arrangements for keeping the entrance secure while work is underway.
- Handover records, warranty terms and a process for repeat faults.
A multi-gate site needs an access plan and a realistic appointment duration. Request a surveyed schedule rather than assuming dozens of gates can all be serviced in one morning.
Sources and further reading
Technical guidance applies to the named products and conditions. Use the instructions for your equipment or coating. Any prices in this guide are indicative planning estimates, not a quote from The Home Crew.
Planned gate motor maintenance
Tell us your suburb, the work needed and any access restrictions. Photos help us assess the next step.
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